May 2004
Customer Service: Who Really Cares? WE DO!  Timing is Everything for Birthdays, Benefits, and Bank Drafts  Announcing BIG SAVINGS for UA & Med-Supp Policyholders  It Takes a Village. . .  Teleco to the Rescue!

 Articles:

May 2004 Issue

Published monthly by United American Insurance Company for the dissemination of information to its Agents. Home Office permission must obtained prior to reproduction or other use of this material.

© Copyright 2004, United American Insurance Company,  McKinney, Texas
All rights reserved.

 

 
Editor's Notes:
4 GSP Approvals
A special mailing regarding Good Sense Plan rate approvals for new business and renewals has been mailed to General Agents in Colorado. New rates in these states are effective June 1, 2004. For additional materials, please contact Agent Supply.

4 HealthGuard Approval
Effective immediately, UA’s Critical Illness plan, HealthGuard, is approved for sale in Washington. A mailing including state special materials has been sent to Agents working in this state. For additional materials, please contact Agent Supply.

4 Interest Rates Set
The Lifestyle Annuity new money interest rate for the month of May is 3.25 percent. Rates will continue to be reviewed and adjusted accordingly.

The Deposit Fund Rider new business interest rate for 2004 has been set at 3.00 percent.


4 Attn: AL, MS, & SC Agents
The UA Home Office will continue application verification or Rapid Inspection Procedure (RIP) calls on Health and Life apps in the above states. RIP calls are for quality-control purposes, and the calls are placed post-issue to confirm answers to the health questions.

4 Cash Cancer Approvals
UA’s Cash Cancer plan, CANB, has received new rate approvals for new business and renewals in Colorado and Virginia. A mailing including state special materials has been sent to General Agents working in these states.


4 Conversion/Replacement Reminder
A conversion means replacing an existing UA policy with another UA policy. When a conversion takes place, the Agent will not be paid any new business commission.

However, new business commissions are paid on replacement business from other companies. When replacing policies, Agents must submit a correctly completed Replacement Form (REPNOT-00) with each application. Check your state’s compliance sheet for specific required forms.


4 Catch the Technology Wave!
United American encourages all Agents to use laptops in the field. Several exciting new projects are in development which will streamline the application process and cut down on errors which might cause an app to pend. Get your laptop today and be ready
for tomorrow!

   
 

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